Do I Need a Referral to See a Telehealth Psychiatrist?

If you’re thinking about booking a session with a telehealth psychiatrist, one of the first questions that may come to mind is: ‘Do I need a referral?’ Closely followed by: ‘How much will it cost?’

At Altitude Mind Clinic, we understand that navigating the mental health system can be confusing, especially when you’re already feeling overwhelmed. This blog will answer the most common cost-related questions, outline when a referral is required, and explain how telehealth psychiatry works across Australia.

Do I Need a Referral to See a Psychiatrist?

The short answer is: It depends on how you want to pay for the appointment.

Yes, if you want to claim a Medicare rebate

To access Medicare rebates for psychiatry appointments in Australia, you’ll need a referral from your GP. This referral is typically valid for 12 months and should include:

  • Your GP’s details and provider number
  • Your personal details
  • The reason for the referral (e.g. anxiety, ADHD in adults, depression, etc.)

Once we receive your referral, you may be eligible for a rebate that covers a substantial portion of the appointment cost.

No, if you’re paying privately without a rebate

You can still book an appointment with a psychiatrist for adults without a referral, but you’ll need to pay the full private fee. Some patients prefer this option for convenience or privacy reasons, especially when seeking quick access.

How Much Does It Cost to See a Telehealth Psychiatrist?

Fees can vary depending on the clinic and the type of appointment. At Altitude Mind Clinic, we aim to provide transparent pricing for all services. Please review our fees page for up to date pricing.

If you’re seeking care for a long-term condition like ADHD, anxiety, or PTSD, your psychiatrist will work with you to tailor the frequency and type of reviews based on your needs, helping manage both your mental health and your budget.

Can I Use Private Health Insurance?

Unfortunately, private health insurance does not cover outpatient psychiatry services in Australia. This means Medicare is the only way to receive financial support, so a GP referral is often the most cost-effective route.

What Conditions Can Be Treated via Telehealth?

You might be surprised at how much can be managed effectively through online psychiatry. At Altitude Mind Clinic, we treat a wide range of mental health conditions, including:

With a secure video link and access to electronic prescribing, you can receive high-quality care from a telehealth psychiatrist, all without needing to leave your home.

What If I’m in a Rural or Remote Area?

No problem. Telehealth is ideal for patients living in regional, rural, or remote parts of Australia. All you need is:

  • A stable internet connection
  • A quiet, private space for your session
  • A GP who can provide a referral (phone consultations are acceptable for this)

Altitude Mind Clinic is proud to support Australians who would otherwise struggle to access psychiatric care locally.

What If I’m Seeking ADHD Treatment?

If you’re an adult and think you may have ADHD, or you’ve already been diagnosed, our experienced ADHD psychiatrists can help with:

  • Formal ADHD assessments
  • Diagnosis and treatment planning
  • Medication prescriptions and monitoring
  • Lifestyle strategies and psychological support
  • Regular check-ins via telehealth

A referral from your GP will help you access Medicare rebates and long-term support, especially for ongoing management.

How Do I Book an Appointment?

Booking with Altitude Mind Clinic is easy:

  1. Get a GP referral (if you want to use Medicare).
  2. Complete our new patient form online and upload your referral.
  3. We’ll contact you within three business days with instructions on how to book your appointment
  4. Meet your psychiatrist via secure video at a time that suits you.

Your journey to better mental health begins with a few simple steps, and we’ll guide you every step of the way.

Clear Answers, Compassionate Care

Mental health care doesn’t need to be complicated. At Altitude Mind Clinic, we’re committed to making psychiatry more accessible, affordable, and approachable for adults across Australia.

Whether you’re struggling with anxiety, depression, ADHD, or just need someone to talk to, our team is here to help, with or without a referral.


Have questions about costs or referrals? Get in touch with Altitude Mind Clinic today and find out how easy it is to connect with a compassionate telehealth psychiatrist, no matter where you live.

Medical Disclaimer

This article is for general information and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and does not establish a doctor-patient relationship. Always seek the advice of your GP, specialist, or another appropriately qualified health professional with any questions you may have regarding a medical condition or treatment. Where further or specialised care is required, your treating practitioner can provide an appropriate referral.